Shipping & Return Policy

Shipping Policy

At CaseWithin, We offer shipping currently to any location across the globe. Shipping costs may vary depending on the country of delivery. To ensure the most accurate shipping options and delivery time frames, please provide your delivery address during checkout. Once entered, you will be able to choose the shipping option that suits you best. For more information please see international shipping details.

Return Policy

We aim for your complete satisfaction with your purchase. If you're not happy for any reason, you have 30 days from delivery to return for a full refund. CaseWithin may limit or refuse returns due to suspected policy abuse or fraud. Bulk purchases are final sale and non-returnable.

Conditions for Returns:

  • All original packaging and accessories must be included.
  • The return must be initiated within 30 days from the delivery date and shipped back within 30 days from delivery date.
  • Proof of purchase from our site is required for all returns.

How to Initiate a Return:

To start a return, please contact our team at casewithin@gmail.com for further assistance.

Refunds:

Once we receive and inspect the returned item(s), we will process your refund within 7 business days, subject to policy adherence. The refund will be issued to your original payment method.

Damaged or Defective Items:

If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement, compensation or provide a full refund for return, including return shipping costs.

Additional Notes:

Returns that do not meet the conditions outlined above may be subject to restocking fees or denial of the refund. It is crucial for our customers to be aware that they are responsible for accurately and securely attaching all return labels when returning items. In the event of returns being lost or delayed due to an unreadable barcode, we must emphasize that the responsibility for such instances lies with the customer and not with CaseWithin.

Please don't hesitate to reach out to our customer service team if you have any questions or need further assistance regarding your return.